Instant Messaging Rules addresses the potentially costly legal, regulatory, productivity, security, training, and management challenges that IM brings to the workplace. Complete with sample policies, this timely guide offers workable solutions for establishing and enforcing rules and policies that will let any company maximize the business potential of IM technology. A best practices toolkit for workplace IM usage, Instant Messaging Rules will help employers keep their organizations out of harm’s way, while giving employees access to a cutting-edge, productivity-enhancing tool.
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